Ecommerce Accounting Services

Services

Your Team of Ecommerce Accountants

Controller & Bookkeeping Services

Cost of Accounting Tools

Support for All Cloud Accounting Integrations

Sales Tax Management

Payroll Services

And More…

Interested in Learning More? Let’s Talk!

Ecommerce Bookkeeping & Controller Services

Acuity offers Ecommerce bookkeeping & controller services to provide financial insight to Ecommerce business owners. Our services include unlimited phone and email consultations with a seasoned professional so you can get the answers you need without having to worry about a ticking time clock jacking up your bill. Ecommerce bookkeeping and controller services can be broad and encompass many different operational and consultative tasks. We customize a plan for you based on your unique business needs that include such services as:

  • Unlimited phone and email consultations
  • Oversight of Ecommerce accounting services
  • Interpretation of financial results
  • Cash flow projections
  • Budgeting
  • Forecasting
  • Liaise with CPA in gathering information for tax return preparation, compilations, reviews, or audits
  • Liaise with business advisors or virtual CFO to support your long term planning
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Xero Bookkeeping
financial controller

Ecommerce Accounting Services

Acuity offers Ecommerce accounting services (full-charge bookkeeping) to maintain the day-to-day operations of your accounting systems and record keeping.The goal of the Ecommerce accountant is to properly record all income, expenses, assets, liabilities, and equity transactions for the customer’s business under the guidance of the Ecommerce controller. We create a bookkeeping schedule to meet your company’s needs — including daily, weekly, monthly, and annual tasks.The following are examples of the ongoing cloud accounting services our bookkeepers typically provide:

  • Unlimited phone and email consultation
  • Maintenance of day-to-day accounting systems and record keeping
  • Processing of vendor bill payments
  • Facilitation of time and expense reporting
  • Processing and/or recording payroll transactions
  • Maintenance of accounts receivable
  • Recording of asset purchases and maintenance of fixed asset and book depreciation schedules
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Ecommerce Business Process Optimization (EBPO) Services

Acuity provides the external guidance to successfully implement the technology and processes to manage and grow your Ecommerce business.

  • Ecommerce site strategy and implementation oversight
  • Multi-channel selection
  • Ecommerce supporting tool selection & process improvements
  • Credit card merchant selection
  • Sales tax strategy and process implementation
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Ecommerce Sales Tax Services & Compliance

For those new to sales tax, we know what you’re thinking. You think you don’t have to worry about sales tax when you sell online. You’ve bought products on eBay or Amazon, and the sellers didn’t charge you sales tax, so obviously sales tax must not apply.

Despite what some people believe, any business that sells taxable products needs to collect sales tax in the jurisdictions where they have nexus. What is nexus? It is where your business has a significant presence (offices, employees, sales reps, and property (including inventory)). It doesn’t matter whether the business is online or brick and mortar. And it doesn’t matter if other people are following the rules or not. You should be aware that this is a liability issue for your business now.

A big challenge for an Ecommerce business owner is managing sales tax compliance. Understanding collection requirements, configuring your shopping cart or marketplace, managing the sales tax collected, and filing the returns is a complex and time consuming process.

To make matters worse, for Amazon FBA (Fulfillment by Amazon) sellers, Amazon’s FBA service creates sales tax nexus for your business in the 22+ states where Amazon has warehouses. If you are an Amazon FBA seller and you’re making sales to customers in any of those locations, you should be registered, collecting, filing returns and remitting sales tax in each of those jurisdictions. That can be a pretty big compliance headache.

And what do you do if you haven’t been collecting properly? You know that you not only have to file but you might also have to pay back sales tax in multiple states and it’s too late to collect from your customers.

You worry that this money will be coming out of your cash flow. We can help you understand your liability and put together a process to get compliant while minimizing penalties and interest.

Acuity provides a complete sales tax management service for our ongoing monthly customers. We understand the complexities of sales tax compliance for online sellers as well as how to implement a manageable sales tax compliance process. Our cloud accounting service for Ecommerce business includes sales tax compliance across the United States.

We leverage cloud technology to connect to your marketplace, shopping cart, and inventory/order management systems to pull together all the information necessary to manage sales tax effectively. We also help configure all of your systems and implement processes for your business to follow to stay compliant.

Our Ecommerce sales tax service makes it easy to budget for your sales tax compliance costs by providing a fixed price service, including special sales tax compliance bundles for Amazon FBA Sellers. Sales tax services Include:

  • Sales Tax Analysis / Nexus Study (Partner)
  • Sales Tax License Registration (Partner)
  • Marketplace and Shopping Cart Sales Tax Configuration
  • Filing and Remitting Sales Tax
  • Sales Tax Management, including managing sales tax notices from the states

What Type of Ecommerce Seller Are You?

Acuity provides a complete outsourced Ecommerce accounting service for your Amazon business.

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You can sell your products around the clock and around the world.

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You are the master of your business and have created your own online store on BigCommerce.

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You have full control of your Ecommerce business. You’ve set up your online store on Shopify and are taking advantage of the cloud to sell your products 24/7 around the world.

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You might be doing all this alone or you may have some virtual assistants or employees.

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You have decided not to put all our eggs in one basket, so you are selling products on multiple channels.

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You Sell on Amazon

Maybe you fulfill the orders yourself, or maybe you take advantage of the full services of Amazon by warehousing your products and having Amazon FBA (Fulfillment by Amazon) fulfill the orders for you. In any case, you have unique needs that not many accountants understand. But we do.

Here are your challenges

Running the Business

You’re wearing 50 hats at once — sourcing product, handling customer service, marketing, competition (including Amazon itself), and hiring help. You’re in charge of everything, and sometimes that makes it difficult to do everything well. You sometimes wish you had a sounding board to help ensure that you are headed in the right direction and using the most of your time and resources.

Amazon

As great as Amazon can be, you’ve heard horror stories of the company pulling the plug on sellers willy nilly or fear Amazon becoming your biggest competitor. You’re wondering how you can best protect your business in this love / hate relationship. board to help ensure that you are headed in the right direction and using the most of your time and resources.

Customers / Competition

You live and die by the listings and feedback on Amazon. You strive for the Buy Box, struggle with pricing / repricing, wrestle with managing returns, and work hard for the best customer feedback you can get. And while you do all of that, you’re trying to defend against unscrupulous competitors who sabotage your feedback, steal your listings, and undercut your pricing.

Cash Flow

It’s challenging to know when you should be investing in more inventory, paying yourself more, increasing your marketing, or setting money aside for future needs.

Accounting

You may know if you’re making a profit on what you sell, but you don’t know if that’s enough to support your overhead or the growing inventory needs for your business. You don’t know if you’re profitable overall, and you don’t know which of your products is making the most money.

Sales Tax

If you are an Amazon FBA seller, you have nexus in 22+ states, but you aren’t sure where, when, or how to register and file. And just thinking about it makes your eyes roll into the back of your head.

Bookkeeping For Amazon Sellers

Acuity provides a complete outsourced Ecommerce accounting service for your Amazon business.

  • Ecommerce consulting – ongoing business, technical, and process optimization guidance
  • Setup of integrated cloud accounting, cloud inventory, sales tax, and supporting tools
  • Sales tax registration and filing
  • Daily bookkeeping
  • Ecommerce Controller service
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You Live Outside the U.S. and Sell on Amazon

You are an international entrepreneur who has decided to sell on Amazon.com. This opens up the US market to you, and you can use Amazon FBA (Fulfillment by Amazon) to take care of the shipping to all 50 US states. Unfortunately, you don’t know anything about US laws, sales tax, or any other rules so you can be successful and compliant working here in the U.S. But we do.

Here are your challenges

Running the Business In Another Country

Entering a new market in another country can be exciting, challenging, and frustrating. The United States is particularly difficult to navigate with not only its federal laws but also its state and local laws. You also need to deal with customs and international shipping. You definitely wish you had someone to help ensure you are avoiding pitfalls and using the most of your time and resources.

Amazon

On top of all of your other challenges as an international seller, you still have all the same challenges as any other Amazon seller.

Customer Returns

Customer returns aren’t as easy to handle when you aren’t in the same country. You need to decide whether they should go to a US-based fulfillment center, be destroyed by Amazon, or returned one at a time to your country.

Cash Flow

It’s challenging to know when you should be investing in more inventory, paying yourself more, increasing your marketing, or setting money aside for future needs.

Accounting

You may know if you’re making a profit on what you sell, but you don’t know if that’s enough to support your overhead or the growing inventory needs for your business. You don’t know if you’re profitable overall, and you don’t know which of your products is making the most money.

Sales Tax

You want to be compliant in the U.S., but our government doesn’t make it easy. You know that as an Amazon FBA seller, you have have nexus in 22+ states, but you aren’t sure where, when, or how to register and file. You don’t know if you need to register as a corporation, and, if so, where and how? And how do you open a U.S. bank account? It almost makes you want to give up altogether.

International Amazon Accounting Services

Acuity provides a complete outsourced Ecommerce accounting service for your International Amazon business.

  • International US business registration and special sales tax license registration
  • Ecommerce consulting – ongoing business, technical, and process optimization guidance
  • Setup of integrated cloud accounting, cloud inventory, sales tax, and supporting tools
  • Sales tax registration and filing
  • Daily bookkeeping
  • Ecommerce Controller service
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You Sell On BigCommerce

You are the master of your business and have created your own online store on BigCommerce where you can sell your products around the clock and around the world. Unfortunately, most accountants don’t understand the dynamics of your business. But we do.

Here are your challenges

Customers & Fulfillment

You live and die by your listings and pricing. You struggle with pricing / repricing, wrestle with managing returns, and work hard for the best customer feedback you can get. You want to get orders for your customers as quickly and painlessly as possible with it costing you an arm and a leg.

Running the Business

You’re running the whole show – sourcing product, handling customer service, marketing, competition, and maybe even hiring help. You’re in charge of everything, and sometimes that makes it difficult to do everything well. You sometimes wish you had a sounding board to help ensure you are headed in the right direction and using the most of your time and resources.

Cash Flow

It’s challenging to know when you should be investing in more inventory, paying yourself more, increasing your marketing, or setting money aside for future needs. You need guidance on managing multiple credit cards, alternative financing (i.e. Kabbage or PayPal loans), or getting a bank loan.

Accounting

You may know if you’re making a profit on what you sell, but you don’t know if that’s enough to support your overhead or the growing inventory needs for your business. You don’t know if you’re profitable overall, and you don’t know which of your products is making the most money.

Sales Tax

You have to collect sales tax for sales in states where you have “nexus,” and, of course, you then need to remit it to the government. It’s just one more headache you don’t have time to deal with.

BigCommerce Accounting Services

Acuity provides a complete outsourced Ecommerce accounting service for your BigCommerce business.

  • Ecommerce consulting – ongoing business, technical, and process optimization guidance
  • Setup of integrated cloud accounting, cloud inventory, sales tax, and supporting tools
  • Sales tax registration and filing=
  • Daily bookkeeping
  • Ecommerce Controller service
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You Sell on Shopify

You have full control of your Ecommerce business. You’ve set up your online store on Shopify and are taking advantage of the cloud to sell your products 24/7 around the world. Unfortunately, most accountants don’t understand the dynamics of your business. But we do.

Here are your challenges

Running the Business

You’re running the whole show – sourcing product, handling customer service, marketing, competition, and maybe even hiring help. You’re in charge of everything, and sometimes that makes it difficult to do everything well. You sometimes wish you had a sounding board to help ensure you are headed in the right direction and using the most of your time and resources.

Marketing / SEO

Before your customers can decide which of your products they want to buy, they first need to be able to find you. You struggle with knowing how much money to spend on search engine optimization, Google Adwords, and other online marketing tools. You want to spend enough so that customers know about you but not so much that you’re wasting money.

Customers & Fulfillment

You live and die by your listings and pricing. You struggle with pricing / repricing, wrestle with managing returns, and work hard for the best customer feedback you can get. You want to get orders for your customers as quickly and painlessly as possible with it costing you an arm and a leg.

Cash Flow

It’s challenging to know when you should be investing in more inventory, paying yourself more, increasing your marketing, or setting money aside for future needs. You need guidance on managing multiple credit cards, alternative financing (i.e. Kabbage or PayPal loans), or getting a bank loan.

Accounting

You may know if you’re making a profit on what you sell, but you don’t know if that’s enough to support your overhead or the growing inventory needs for your business. You don’t know if you’re profitable overall, and you don’t know which of your products is making the most money.

Sales Tax

You have to collect sales tax for sales in states where you have “nexus,” and, of course, you then need to remit it to the government. It’s just one more headache you don’t have time to deal with.

Shopify Accounting & Bookkeeping Services

Acuity provides a complete outsourced Ecommerce accounting service for your Shopify business.

  • Ecommerce consulting – ongoing business, technical, and process optimization guidance
  • Setup of integrated cloud accounting, cloud inventory, sales tax, and supporting tools
  • Sales tax registration and filing
  • Daily bookkeeping
  • Ecommerce Controller service
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You Dropship Orders

Your Ecommerce business dropships products directly to your customers from your suppliers. You avoid fulfilling the orders yourself and don’t hold inventory or have to deal with managing a warehouse full of products. Nevertheless, the day-to-day logistics of this type of business can create a headache that few accountants can handle. But we can.

Here are your challenges

Purchase Orders

You don’t place one big order and sell products individually. For virtually every order, you have a related purchase order. Tracking everything is more complex simply due to the sheer volume of all comings and goings.

Customer Service

Since you’re not in charge of fulfillment, customer service becomes a lot more challenging. You may not know if an item shipped, or if it did, how it was shipped or when the customer can expect it. With a broken feedback loop, it can be more difficult to ensure your customers are happy.

Backorders

Just because you don’t hold any inventory doesn’t mean you’ve escaped some of its challenges. Instead of keeping track of what you have in stock, you now need to keep an eye on your suppliers’ inventory levels so you aren’t offering products to your customers that you can’t fulfill.

Cash Flow

Even though you can better manage your cash flow by not taking ownership of products, it’s still a challenge juggling all the many moving parts of vendor payments, credits, sales, and returns, particularly if you’re using credit cards to help finance payments to suppliers.

Accounting

You may know if you’re making a profit on what you sell, but you don’t know if that’s enough to support your overhead or the growing inventory needs for your business. You don’t know if you’re profitable overall, and you don’t know which of your products is making the most money.

Sales Tax

You have to collect sales tax for sales in states where you have “nexus,” you have to provide vendors with tax exemption certificates, and sometimes your vendor will charge you sales tax if they have nexus in some states (like California). It makes you want to beat your head against a wall.

Accounting For Your Dropshipping

Acuity provides a complete outsourced Ecommerce accounting service for your dropship business.

  • Ecommerce consulting – ongoing business, technical, and process optimization guidance
  • Setup of integrated cloud accounting, cloud inventory, sales tax, and supporting tools
  • Sales tax registration and filing
  • Daily bookkeeping
  • Ecommerce Controller service
GET STARTED

You Are Diverse

You have decided not to put all your eggs in one basket, so you are selling products on multiple channels. You might be selling on your own branded shopping cart, Amazon, eBay, as well as on other marketplaces like Sears.com, Rakuten.com, Newegg,com, Jet.com, or Alibaba. You might be doing all of this alone or you may have some virtual assistants or employees. Regardless, not many accountants understand the complexity of your business. But we do.

Here are your challenges

Inventory

You need to track products being sold on multiple channels to ensure you aren’t out of stock or selling the same unit in more than one place. You need to track the speed of your sales to make sure you’re ordering products fast enough so you don’t run out of stock.

Customer Service

Having multiple sales channels means you need to pay attention to orders and returns coming in from different locations. Your attention is diverted, and you need to make sure none of your customers or orders are slipping through the cracks.

Fulfillment

You need to figure out where your inventory is going to live and who will be handling fulfillment of the orders. Do you do this yourself from your garage or outsource to a fulfillment center? Do you store your products at Amazon or dropship products straight to the customer? As a multi-channel seller, it’s not unlikely you do a combination of some or all of these.

Cash Flow

It’s challenging to know when you should be investing in more inventory, paying yourself more, increasing your marketing, or setting money aside for future needs.

Accounting

You may know if you’re making a profit on what you sell, but you don’t know if that’s enough to support your overhead or the growing inventory needs for your business. You don’t know if you’re profitable overall, and you don’t know which of your products is making the most money.

Sales Tax

If Amazon FBA is one of your channels, you have nexus in 22+ states, but you aren’t sure where, when, or how to register and file. For your other channels, you just need to figure out which other locations you have “nexus” and register and file there. Oh yeah, and then you need to combine the sales for all of your channels to make sure everything gets filed together. Yeah…umm…because that’s something you really feel like doing in all of your spare time.

Multi Channel Ecommerce Accounting Services

Acuity provides a complete outsourced Ecommerce accounting service for your multi channel Ecommerce business.

  • Ecommerce consulting – ongoing business, technical, and process optimization guidance
  • Setup of integrated cloud accounting, cloud inventory, sales tax, and supporting tools
  • Sales tax registration and filing
  • Daily bookkeeping
  • Ecommerce Controller service
GET STARTED

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